Privacy Policy

At LegionBet Casino, we value the trust of our players. Safeguarding your personal data is a core priority, and we handle information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, disclose, and protect your data so you can make informed decisions about using our services.

Data Controller and Scope

LegionBet Casino (“LegionBet”, “we”, “us”, “our”) acts as the data controller for personal data processed through our website and related services. This Policy applies to account holders, site visitors, and participants in our promotions. If you are redirected to third-party services (e.g., payment gateways), their privacy terms may also apply.

Data Processing

We process personal data to provide regulated gaming services in line with applicable gambling, privacy, and anti-money laundering (AML/CFT) laws. Processing is necessary to create and manage accounts, verify identity and age, process payments, ensure platform security, and meet our legal obligations.

By using LegionBet Casino, you consent to this Privacy Policy. We may update it periodically; continued use after changes indicates acceptance of the revised policy.

Legal Bases for Processing

We process your data under one or more of the following legal bases:

  • Performance of a contract: Account creation, gameplay access, payments, and support.
  • Legal obligation: AML/CFT, responsible gambling, tax, sanctions screening, regulatory reporting.
  • Legitimate interests: Fraud prevention, platform security, service improvement, analytics (balanced against your rights).
  • Consent: Optional activities such as direct marketing where required by law. You can withdraw consent at any time.

Collection of Information

We collect personal information that may include:

  • Registration & Communication Data: Name, date of birth, address, email, phone number, account credentials, and information provided via support or live chat.
  • Interaction Records: Logs of communications for quality assurance, training, and compliance.
  • Transaction & Usage Data: Deposits, withdrawals, wagers, game activity, balances, IP address, device identifiers, browser information, session logs, and security events.
  • Compliance Documentation: KYC/age verification (e.g., passport/ID, utility bill), source-of-funds/wealth documents, sanctions/PEP screening outcomes as required by law.
  • Marketing Preferences: Opt-in/opt-out choices for email, SMS, or push notifications.
  • Cookie & Tracking Data: As described in the Cookies and Tracking section.

Use of Information

We use personal data to:

  • Provide and operate services: Account management, gameplay, payments, bonuses, and customer support.
  • Verify and comply: KYC/AML checks, age/affordability verification, sanctions/PEP screening, responsible gambling monitoring and interventions.
  • Protect security: Detect, prevent, and investigate fraud, abuse, account takeover, and prohibited behaviour.
  • Improve our platform: Product development, troubleshooting, analytics, and performance monitoring.
  • Communicate with you: Service messages, account alerts, and—if opted in—marketing communications.
  • Meet legal and regulatory obligations: Record-keeping, reporting, audits, and dispute handling.

Marketing Communications

With your consent (where required), we may send promotions about LegionBet Casino products and services. You can opt out at any time via:

  • Account settings (marketing preferences),
  • The unsubscribe link in emails, or
  • Customer support.

Opting out of marketing does not affect essential service communications (e.g., security alerts, transactional notices).

Disclosure of Information

We do not sell or rent your personal data. We may share information under strict contractual safeguards with:

  • Group companies: To support operations, compliance, and service delivery.
  • Trusted processors: Payment service providers, identity verification vendors, AML/sanctions screening tools, fraud prevention services, hosting and IT, analytics, and customer support platforms.
  • Regulators and authorities: Where required by law, licence conditions, or lawful requests (e.g., court orders).
  • Professional advisors: Auditors, legal counsel, consultants under confidentiality.
  • Corporate transactions: In a merger, acquisition, or restructuring, as permitted by law.

International Data Transfers

If personal data is transferred outside your country, we implement appropriate safeguards (e.g., Standard Contractual Clauses or equivalent mechanisms) to protect your information in line with applicable laws.

Data Security

We apply technical and organisational measures to protect data against unauthorised access, loss, or misuse, including encryption in transit, role-based access controls, monitoring, secure development practices, and periodic security reviews.

Data Retention

We retain personal data only as long as necessary for the purposes described and to comply with legal and regulatory requirements. AML/CFT and gambling regulations commonly require retention for at least five (5) years after account closure. When no longer needed, data is securely deleted or anonymised.

Cookies and Tracking

LegionBet Casino uses cookies and similar technologies to:

  • Maintain sessions and keep you signed in,
  • Remember preferences and improve functionality,
  • Analyse site performance and usage,
  • Support marketing and measure campaign effectiveness (where permitted).

You can manage cookies in your browser settings. Blocking certain cookies may impact site functionality. See our Cookie Notice (if available) for details.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data,
  • Rectify inaccurate or incomplete data,
  • Erase data (where applicable),
  • Restrict or object to certain processing,
  • Port data you provided in a structured, commonly used, machine-readable format,
  • Withdraw consent where processing relies on consent.

We may need to verify your identity before actioning requests and will respond within statutory timeframes.

Exercising Your Rights and Contact Information

For privacy questions or requests, contact our Data Protection team via the support centre. If you believe your data protection rights have been infringed, you may lodge a complaint with your local data protection authority.

Children’s Data

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors. If underage use is detected, we will close the account and take appropriate steps, including data deletion as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or by email where appropriate. The “last updated” date will reflect the most recent revision. Continued use of LegionBet Casino after updates signifies acceptance of the revised policy.